Support Center
Need guidance? We’re here to help you every step of the way with QuickPly’s secure wireless monitoring solutions.
Frequently Asked Questions
- How do I set up my QuickPly monitor?
Plug your device in, connect to Wi-Fi via the QuickPly app, and follow the secure guided setup. No wires or technical knowledge required. - Are my video and audio feeds private?
Absolutely. End-to-end encryption ensures only you can access your footage—never shared with third parties. - What platforms is the QuickPly app on?
Available for iOS and Android smartphones/tablets. - How do I reset my monitor?
Hold the reset button for five seconds until the LED flashes, then follow app prompts to complete reset. - How can I get technical support?
Contact our team at [email protected] or during support hours listed below.
Need Direct Assistance?
Email: [email protected]
Address: 425 Bloor Street East, Suite 200, Toronto, ON M4W 3T4, Canada
Support Hours: Mon–Fri: 9:00–18:00, Sat: 10:00–15:00
For quickest responses, please include your monitor model and a detailed description of your issue.